Atandt cellular data not working - It would be a pleasure to assist you with reconnecting your data. As stated by our ACE Community member. To resume your data connection you will need to pay for the plan right away for it to work. If you have already paid for the new plan, it appears there may be something else causing this issue.

 
If you have an iPhone 4 or higher and data is not working after taking these steps, please contact customer service for assistance at (888) 345-5509. If you have an Apple iPhone 3GS, data can be configured once the phone has been updated to iOS 5 or higher. These phones can then work for cellular data, however picture messaging cannot be ... . Network

Jul 25, 2023 · This feature could still be turned on if you have no data connection. If Airplane Mode is turned off, you can try turning it on and off again. A cycle in and out of this mode has been known to fix mobile connections for some people. Disable Wi-Fi. This shouldn't happen, but sometimes it does, especially on older iPhone models. Remove and re-add your cellular plan. Try removing and re-adding your cellular plan. On your iPhone, tap Watch > My Watch > Cellular > i > Remove > Remove > tap Add a New Plan to start afresh. Reset your Apple Watch. Resetting erases the current data from your watch which may clear unknown issues.See full list on whistleout.com May 13, 2022 · Turn Off Wi-Fi on Your Phone. Disable and Enable Mobile Data Mode. Make Sure Your SIM Card Is Properly Inserted. Check the Data Limit/Data Plan of Your Carrier. Change Your Preferred Network Type. Reset Network Settings on Your Android Phone. Perform a Software Update on Your Phone. You will not lose data like pictures, videos, or text. iPhone: Settings>General>Reset>Reset network settings. Android: Settings>General Management>Reset>Reset network settings. Next, visit our AT&T Wireless Support webpage and select Get Suggestions. You'll be directed to the Fix an Issue section.Find help for your AT&T Wireless℠ plan, international plan, or parental controls. Learn how to help your wireless signal with AT&T Cell Booster. Explore wireless add-ons, apps, and more.It can take two to five days for data use to post in myAT&T, so amounts shown online may not reflect all use since your last bill. Time stamps for current data or text usage may be off by up to 4 hours in myAT&T. Here are some things to keep in mind: We usually update recent data use every three hours.1. From the home screen, select the Settings app. 2. Select Cellular. To turn cellular data on or off, select the Cellular Data switch. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE > desired option. Learn more from the Apple support article About cellular data settings and usage on your iPhone. 3.Aug 6, 2021 · Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection> Call& data quality/Internet and make sure you have correct device at Change Device. Remove and re-add your cellular plan. Try removing and re-adding your cellular plan. On your iPhone, tap Watch > My Watch > Cellular > i > Remove > Remove > tap Add a New Plan to start afresh. Reset your Apple Watch. Resetting erases the current data from your watch which may clear unknown issues.To use cellular data, make sure Data Roaming is turned on in your device settings. To call or send a message to the U.S., dial +1 followed by the 10-digit number. The “+” sign usually appears if you press and hold the “0” key on your dial pad. To call or send a message to another country, dial + (country code) followed by the local ...May 7, 2021 · It would be a pleasure to assist you with reconnecting your data. As stated by our ACE Community member. To resume your data connection you will need to pay for the plan right away for it to work. If you have already paid for the new plan, it appears there may be something else causing this issue. Swipe down from the top right of the screen to see the Control Center and look for the Mobile Data icon, which is an antenna to the right of Airplane mode. If it's off, tap it to turn it on ... I apologize that you are having issues with your iPad not connecting to data. The first step I would try is resetting your network settings. You can do this by tapping on settings - general - reset - reset network settings. This forces your iPad to re-register its network settings. This fixes the problem about 99% of the time.Turn off airplane mode.Most phones show an airplane icon when airplane mode is on. Check your SIM card.You may have to take it out and put it back in if your phone displays Insert SIM or Emergency Call Only.Turn off airplane mode.Most phones show an airplane icon when airplane mode is on. Check your SIM card.You may have to take it out and put it back in if your phone displays Insert SIM or Emergency Call Only.Cellular data not working I have an iPhone 6s plus and my data is not working unless im on wifi to use the internet. Ive tried everything to reset it im on an prepaid unlimited plan I was on the att store for hours and no one knows how to fix this problem.Explore voicemail, messaging, and apps to help you and yours stay safe and connected. Discover ways to stay connected when you travel. Find out how to connect through Wi-Fi, mobile hotspots, and our wireless network. We’ve got you covered. Check out your plan info, reward programs, and device protection options.Feb 7, 2023 · Wait for half a minute and then turn your mobile phone back on. Go to the same settings section and turn off Airplane mode. After that, check if your mobile data is working again. To double-check accurately, make sure you’re only connected to your cellular data services and make sure your mobile WiFi is turned off. 3. Mar 21, 2023 · Options. 03-22-2023 10:00 AM in. Galaxy S23. For anyone else looking here with the same issue, I called T-mo and had them reset my network, this worked temporarily but the problem is back. You can call in and ask them to reset it for you, may help for a little bit or could fix your issue altogether. Jul 3, 2021 · The main option will be to reset your network settings. You can do this by going to: Settings > System > Advanced > Reset > Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. After doing this, test to test if mobile data is working or not. Let us know if this helps! Collin, AT&T Community Specialist. 0. May 7, 2021 · It would be a pleasure to assist you with reconnecting your data. As stated by our ACE Community member. To resume your data connection you will need to pay for the plan right away for it to work. If you have already paid for the new plan, it appears there may be something else causing this issue. It is crucial to get in touch with AT&T if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, AT&T has occasionally given some customers credits and other forms of payment. Advertisement.Options. 03-22-2023 10:00 AM in. Galaxy S23. For anyone else looking here with the same issue, I called T-mo and had them reset my network, this worked temporarily but the problem is back. You can call in and ask them to reset it for you, may help for a little bit or could fix your issue altogether.Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings.Jul 3, 2021 · The main option will be to reset your network settings. You can do this by going to: Settings > System > Advanced > Reset > Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. After doing this, test to test if mobile data is working or not. Let us know if this helps! Collin, AT&T Community Specialist. 0. Jul 3, 2021 · The main option will be to reset your network settings. You can do this by going to: Settings > System > Advanced > Reset > Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. After doing this, test to test if mobile data is working or not. Let us know if this helps! Collin, AT&T Community Specialist. 0. How to Fix Cellular Data Not Working 1. Turn on mobile data The first thing you should do when your cellular data stops working is make sure the ability to... 2. Turn off Wi-Fi Your phone doesn’t use cellular data when it’s also connected to Wi-Fi. That’s a good thing because it... 3. Turn off ...Then, follow these steps on your phone: 1. Connect to Wi-Fi®. 2. Open Settings and look for Network, Connections, Mobile, or similar. 3. Find the option to download a SIM or eSIM. 4. Follow the prompts to scan the QR code on your eSIM activation card from AT&T.Your cellular data should immediately start working again. Contact your carrier's support if you have issues doing so, and consider limiting your data usage in the future to avoid running out again. 2. Ensure Airplane Mode Is Turned Off. Airplane mode disables your iPhone’s cellular, Wi-Fi, and Bluetooth connections.Mobile data down all day today until around 6pm when the 4G icon briefly appeared for about 10 seconds then disappeared. I walked the 1000 meters today outside and did not get any mobile data or 4G. I only can text and make phone calls. That is it right now. Mobile data/4G will probably turn on around 10pm like it did yesterday.Jun 19, 2022 · You will not lose data like pictures, videos, or text. iPhone: Settings>General>Reset>Reset network settings. Android: Settings>General Management>Reset>Reset network settings. Next, visit our AT&T Wireless Support webpage and select Get Suggestions. You'll be directed to the Fix an Issue section. Nov 30, 2018 · Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings. Make sure you're properly inserting the SIM card and confirm that your cellular data is enabled. Resetting your network settings in your device will refresh your connection which will improve your service. Using your Samsung Galaxy S21, go to: Settings>General Management>Reset>Reset network settings. There's a device support tool we offer that ...Update your iPhone or iPad to the latest version of iOS or iPadOS. Go to Settings > Cellular. Then: For iPhone, tap Cellular Data Options, then turn on Enable LTE. For iPad, turn on LTE. If you still see No Service after following these steps, contact your carrier. iPhone and iPad devices that support 5G networks are not affected by the phasing ...Current problems and outages | Downdetector. User reports indicate no current problems at AT&T. AT&T offers local and long distance phone service, broadband internet and mobile phone services to individuals and businesses. I apologize that you are having issues with your iPad not connecting to data. The first step I would try is resetting your network settings. You can do this by tapping on settings - general - reset - reset network settings. This forces your iPad to re-register its network settings. This fixes the problem about 99% of the time.Check to see if any devices activate around the time you see service drops. Restart your device. Check out causes why your device may be slowing down. Give this a try and let us know what you find. While time of day can be a factor in impacting your cellular data strength, so, too, can other things like equipment and the environment.Apr 11, 2021 · The closer to -120 dBm, the worse your signal. Let’s say you have -50 dBm signal outside (full bars) but have a building or factory lined with any or all types of metal: steel, aluminum, brass, copper, iron, etc. This means it can potentially subtract an additional -50 dBm once it reaches inside for a signal strength of -100 dBm (1-2 bars). How to Fix Cellular Data Not Working 1. Turn on mobile data The first thing you should do when your cellular data stops working is make sure the ability to... 2. Turn off Wi-Fi Your phone doesn’t use cellular data when it’s also connected to Wi-Fi. That’s a good thing because it... 3. Turn off ...How to Fix AT&T Cellular Data not Working: Start With Checking if your cellular data is turned on. Your access to AT&T cellular data is weak. Restart your Device. Turn Off Wi-Fi on your Device. Enable then Disable Airplane Mode. Remove your SIM, then Re-insert it. Reboot your Device With Data Roaming Turned On.How to Fix Cellular Data Not Working 1. Turn on mobile data The first thing you should do when your cellular data stops working is make sure the ability to... 2. Turn off Wi-Fi Your phone doesn’t use cellular data when it’s also connected to Wi-Fi. That’s a good thing because it... 3. Turn off ...Thank you for the information provided, we also recommend reinserting your SIM Card to reset your device and reset your network settings to refresh your connection. Go to Settings>General>Reset>Reset Network Settings. Also, let us know what type of device you are currently using to better assist you with troubleshooting steps.May 7, 2021 · It would be a pleasure to assist you with reconnecting your data. As stated by our ACE Community member. To resume your data connection you will need to pay for the plan right away for it to work. If you have already paid for the new plan, it appears there may be something else causing this issue. Apr 23, 2018 · Our Troubleshoot & Resolve Tool is a fantastic resource to use when you run into issues like this. Select the device you are using, and then under Service/network issues choose Internet. Another thing we do when you are experiencing data connection issues is to Reset Network Settings on all devices. Tap Settings> General> Reset> Reset Network ... Jul 2, 2022 · It is now a safety concern as I need to be alone tomorrow and it is essential that I be able to use maps to navigate. Some texts are getting through but with a significant delay. A map will partially load and then just spin. I tried turning on and off all data and cellular settings. Turned off all app data except maps with no fix. Then, follow these steps on your phone: 1. Connect to Wi-Fi®. 2. Open Settings and look for Network, Connections, Mobile, or similar. 3. Find the option to download a SIM or eSIM. 4. Follow the prompts to scan the QR code on your eSIM activation card from AT&T.The closer to -120 dBm, the worse your signal. Let’s say you have -50 dBm signal outside (full bars) but have a building or factory lined with any or all types of metal: steel, aluminum, brass, copper, iron, etc. This means it can potentially subtract an additional -50 dBm once it reaches inside for a signal strength of -100 dBm (1-2 bars).Aug 6, 2021 · Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection> Call& data quality/Internet and make sure you have correct device at Change Device. Aug 6, 2021 · Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection > Call& data quality/Internet and make sure you have correct device at Change ... Jan 17, 2023 · Update your iPhone or iPad to the latest version of iOS or iPadOS. Go to Settings > Cellular. Then: For iPhone, tap Cellular Data Options, then turn on Enable LTE. For iPad, turn on LTE. If you still see No Service after following these steps, contact your carrier. iPhone and iPad devices that support 5G networks are not affected by the phasing ... Check your mobile plan. Inspect the SIM card. It could be Google. Outages and reception. Reset the APN. Reset settings. Factory data reset. Seek professional help. Editor’s note: Some of the ...Make sure you're properly inserting the SIM card and confirm that your cellular data is enabled. Resetting your network settings in your device will refresh your connection which will improve your service. Using your Samsung Galaxy S21, go to: Settings>General Management>Reset>Reset network settings. There's a device support tool we offer that ...To use cellular data, make sure Data Roaming is turned on in your device settings. To call or send a message to the U.S., dial +1 followed by the 10-digit number. The “+” sign usually appears if you press and hold the “0” key on your dial pad. To call or send a message to another country, dial + (country code) followed by the local ...formerlyknownas. Is your phone indicating that data is turned off? Or when you try to use data does it just load and load or say cannot connect to the network?. More information would be helpful. I'm connected but it just loads or says I'm not connected I have full bars and it says 5g.May 10, 2022 · Settings icon > scroll to and select General management > select Reset > Reset network settings > Reset settings > select Reset to confirm. If that does not work, go into cellular settings and see if you can select a carrier. If neither works, you may need to add the international pay per use feature to your line. May 8, 2023 · AT&T Community Forums. Wireless. Features & Services. Data & Messaging Features, ... Cellular Data not working. Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future. Current problems and outages | Downdetector. User reports indicate no current problems at AT&T. AT&T offers local and long distance phone service, broadband internet and mobile phone services to individuals and businesses. Then, follow these steps on your phone: 1. Connect to Wi-Fi®. 2. Open Settings and look for Network, Connections, Mobile, or similar. 3. Find the option to download a SIM or eSIM. 4. Follow the prompts to scan the QR code on your eSIM activation card from AT&T.Cellular data not working. Att sold me a phone now that I owe 10 payments my cellular data don’t work. What can I do because this was never told to me.Find outages in your area Select your service Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV Get help with Wi-Fi® weak spots Manage connected devices Check for outagesIf the cellular network is still not available on your iPhone or iPad, try restarting the device. For your iPad, just press the power button until the power off screen appears, then slide the power off icon right in order to initiate the shut down. For the iPhone, hold and press one of the volume buttons and the side button, then slide to power ...1. From the home screen, select the Settings app. 2. Select Cellular. To turn cellular data on or off, select the Cellular Data switch. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE > desired option. Learn more from the Apple support article About cellular data settings and usage on your iPhone. 3. Current problems and outages | Downdetector. User reports indicate no current problems at AT&T. AT&T offers local and long distance phone service, broadband internet and mobile phone services to individuals and businesses. Our Troubleshoot & Resolve Tool is a fantastic resource to use when you run into issues like this. Select the device you are using, and then under Service/network issues choose Internet. Another thing we do when you are experiencing data connection issues is to Reset Network Settings on all devices. Tap Settings> General> Reset> Reset Network ...Jan 8, 2023 · This will delete all network settings, returning them to factory defaults. From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE. Jun 1, 2022 · The first one involves resetting your network settings as mentioned, by @sandblaster. This will be the seventh step on this page. This options resets Wi-Fi networks and passwords, cellular settings. Check out the steps below for additional steps to resolve your data connection. Go to Settings> Cellular Settings> Network> Reset Network. Jul 2, 2022 · It is now a safety concern as I need to be alone tomorrow and it is essential that I be able to use maps to navigate. Some texts are getting through but with a significant delay. A map will partially load and then just spin. I tried turning on and off all data and cellular settings. Turned off all app data except maps with no fix. Feb 7, 2023 · Wait for half a minute and then turn your mobile phone back on. Go to the same settings section and turn off Airplane mode. After that, check if your mobile data is working again. To double-check accurately, make sure you’re only connected to your cellular data services and make sure your mobile WiFi is turned off. 3. Dec 16, 2016 · Settings->Cellular->Cellular Data Options->Enable LTE->Voice & Data (select Voice & Data option) Android. Go to Settings > Connection > Mobile networks > Enhanced LTE services and select on. Once complete, please ensure you power your phone off and back on to establish a fresh connection with the network. Step 1: Connect your iPhone to a computer with the help of a cable and wait until your computer detects the device. If it doesn’t get detected, enter into the DFU restore mode to utilize the FixGo tool. Step 2: Download the latest firmware on your device and for this, click on “Download” button.Jul 25, 2023 · This feature could still be turned on if you have no data connection. If Airplane Mode is turned off, you can try turning it on and off again. A cycle in and out of this mode has been known to fix mobile connections for some people. Disable Wi-Fi. This shouldn't happen, but sometimes it does, especially on older iPhone models. Make sure that Set Automatically is turned on. Turn on Airplane Mode for about 30 seconds. Then turn it off again and let your iPhone automatically select the best network. If you see No Service or SOS only in the status bar of your iPhone, open Settings and tap Cellular, or Cellular Data, or Mobile Data. Tap Cellular Data Options and make sure ...Find outages in your area Select your service Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV Get help with Wi-Fi® weak spots Manage connected devices Check for outagesAug 23, 2023 · Swipe down from the top right side of the screen to reveal Control Center. If the cellular button is green, tap it, then tap it again after a few seconds. Check if cellular data is now working ... To do this, go to settings and tap on “Wireless Networks” or “Connections.”. From there, switch on Airplane mode and turn off your phone. Wait for half a minute and then turn your mobile phone back on. Go to the same settings section and turn off Airplane mode. After that, check if your mobile data is working again.Data over 5G just stopped working recently. I could reset my network settings and it would work for a few minutes then stop working again. I was able to switch Voice & Data to LTE and now apps and data are working. Settings -> Cellular -> Cellular Data Options -> Voice & Data -> LTE. 0.1. From the home screen, select the Settings app. 2. Select Cellular. To turn cellular data on or off, select the Cellular Data switch. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE > desired option. Learn more from the Apple support article About cellular data settings and usage on your iPhone. 3.Jan 8, 2023 · This will delete all network settings, returning them to factory defaults. From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE. Make sure that Set Automatically is turned on. Turn on Airplane Mode for about 30 seconds. Then turn it off again and let your iPhone automatically select the best network. If you see No Service or SOS only in the status bar of your iPhone, open Settings and tap Cellular, or Cellular Data, or Mobile Data. Tap Cellular Data Options and make sure ...Oct 1, 2022 · If your plan uses an eSIM, follow these steps: On the new iPad, go to Settings > Cellular Data > Set up Cellular Data. If you see a Transfer button next to the carrier you want, tap it. Then follow the directions to transfer service. You might need to wait a few minutes for the activation to complete. If you don’t see a Transfer button, or if ... May 31, 2022 · Land in Lisbon, Amsterdam, Copenhagen — all works instantly with european networks, data, roaming etc. Land back in Boston, no connencitvity, emergency calls only. Shut the phone down, fiddle with SIM removal, turn the phone on, turn off, reinsert the SIM, turn on and, with some luck (not always!!!!) ATT cellular will reconnect. Thank you for the information provided, we also recommend reinserting your SIM Card to reset your device and reset your network settings to refresh your connection. Go to Settings>General>Reset>Reset Network Settings. Also, let us know what type of device you are currently using to better assist you with troubleshooting steps.Go to Settings > General > Reset > Reset Network Settings, this refreshes your network. We also recommend our Troubleshoot And Resolve Tool > Fix An Issue > Connection > Messaging & Internet, to assist fix your cellular connectivity and message service. Let us know if this is helpful! Thank you for reaching out to the community!If you have an iPhone 4 or higher and data is not working after taking these steps, please contact customer service for assistance at (888) 345-5509. If you have an Apple iPhone 3GS, data can be configured once the phone has been updated to iOS 5 or higher. These phones can then work for cellular data, however picture messaging cannot be ...Jan 8, 2023 · This will delete all network settings, returning them to factory defaults. From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE.

Open the Settings app. Tap Cellular. Make sure Cellular Data is toggled on. Make sure the apps you want to use cellular data for are toggled on. Note: if you are traveling internationally, follow these steps to make sure your iPhone is set up for data roaming: Opening the Settings app. Tap Cellular.. Hair extensions wefts

atandt cellular data not working

Data over 5G just stopped working recently. I could reset my network settings and it would work for a few minutes then stop working again. I was able to switch Voice & Data to LTE and now apps and data are working. Settings -> Cellular -> Cellular Data Options -> Voice & Data -> LTE. 0.It is crucial to get in touch with AT&T if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, AT&T has occasionally given some customers credits and other forms of payment. Advertisement.2) Inside the app go to Profile and Settings. 3) Go to Manage My Data. 4) On Sponsored Data: If it is enabled, disable it. Wait 5 mins. Restart your device. Repeat steps 1-4, this time turn sponsored Data on. Wait 5 mins and turn off and then back on your device. Boom: check your cellular data it is now working.May 13, 2022 · Turn Off Wi-Fi on Your Phone. Disable and Enable Mobile Data Mode. Make Sure Your SIM Card Is Properly Inserted. Check the Data Limit/Data Plan of Your Carrier. Change Your Preferred Network Type. Reset Network Settings on Your Android Phone. Perform a Software Update on Your Phone. Oct 24, 2022 · How to Fix AT&T Cellular Data not Working: Start With Checking if your cellular data is turned on. Your access to AT&T cellular data is weak. Restart your Device. Turn Off Wi-Fi on your Device. Enable then Disable Airplane Mode. Remove your SIM, then Re-insert it. Reboot your Device With Data Roaming Turned On. Hello vin24, let's get your International Day Pass working! Try rebooting your phone ( Press and hold the Power/Lock button, then select Restart .) As the ACE @formerlyknownas mentioned, try resetting network settings to refresh your connection to the network. Settings icon > scroll to and select General management > select Reset > Reset ...1. From the home screen, select the Settings app. 2. Select Cellular. To turn cellular data on or off, select the Cellular Data switch. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE > desired option. Learn more from the Apple support article About cellular data settings and usage on your iPhone. 3. In 2004? Cingular didn’t have data plans that rolled over back then. 2G and 3G phones were still a thing, and QWERTY feature phones had yet to take over. Call minutes, yes. Not data. Those plans are long gone as they would have been forced onto smartphone data plans if they got a smartphone somewhere after 2007.formerlyknownas. Is your phone indicating that data is turned off? Or when you try to use data does it just load and load or say cannot connect to the network?. More information would be helpful. I'm connected but it just loads or says I'm not connected I have full bars and it says 5g.Android device data settings. To program your Android TM device with the correct settings: Tap your Settings menu. Choose either Wireless & Networks, More Networks, or Connections. Tap Mobile Networks, then Access Point Names. Find and select the option to add a new APN. You may find a plus (+) symbol on the screen, or tap the menu button.Cellular data not working I have an iPhone 6s plus and my data is not working unless im on wifi to use the internet. Ive tried everything to reset it im on an prepaid unlimited plan I was on the att store for hours and no one knows how to fix this problem..

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